Effective Date: July 5th, 2026
Last Updated: July 5th, 2026
GrindWorks Media LLC (“Company,” “we,” “us,” or “our”) operates the GrindWorksGO website, applications, platform, and related video streaming services (collectively, the “Services”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (grindworksgo.com), use our dedicated applications on Roku and Amazon Fire TV, or purchase a subscription.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
1. Information We Collect
We collect information that you provide directly to us, as well as information automatically generated when you use our streaming platform.
- Account Registration Data: When you create an account to stream on our website, Roku, or Fire TV, we collect your name, email address, password, and any custom profile preferences you establish.
- Payment and Transaction Information: To process your subscription passes, you must provide billing information. All payments are processed securely through our third-party merchant processor, Stripe. We do not store or directly handle your raw credit card numbers or bank details on our servers; Stripe collects and processes this financial data independently in accordance with their privacy standards.
- Streaming and Usage Data: We automatically collect data related to your interactions with our Services. This includes your watch history, search queries within the app, streaming duration, playback performance, device type, operating system, unique device identifiers (such as Roku or Fire TV advertising IDs), and your IP address.
- Communications: If you contact us directly via email (info@GrindworksGO.com), phone, or through a partner inquiry form, we collect the content of your message, your contact details, and any attachments you provide.
2. How We Use Your Information
We utilize the collected data to maintain our streaming operations and comply with financial merchant regulations:
- To provision, manage, and maintain your user profile and streaming access.
- To process recurring monthly or annual subscription transactions and prevent billing fraud.
- To deliver video content feeds efficiently across web, Roku, and Amazon Fire TV architectures.
- To understand user watch habits and optimize our video library, application performance, and user experience.
- To communicate account updates, billing reminders, policy changes, and customer support resolutions.
- To enforce our Terms of Service and comply with applicable legal or financial industry obligations.
3. Sharing and Disclosure of Your Information
We do not sell your personal information to third parties. We only share information under the following strict parameters:
- Primary Service Providers: We share data with trusted operational vendors who make our services possible, including our application builder platform (TV App Builder) and our payment infrastructure provider (Stripe). These entities are contractually bound to use your data solely for executing their technical and financial duties.
- Platform Ecosystems: To deliver our channels natively to your television screen, minimal account verification parameters may interact with the Roku or Amazon Fire TV authentication protocols.
- Legal & Compliance Requirements: We may disclose your information if required to do so by law, court order, or a formal government request, or to protect the safety, financial integrity, and legal rights of GrindWorks Media LLC, our team, or our subscribers.
- Business Transfers: If our company undergoes a merger, acquisition, asset sale, or restructuring, user data may be securely transferred to the acquiring business entity as part of commercial continuity.
4. Data Security
We employ industry-standard administrative, physical, and electronic security measures designed to shield your personal information from unauthorized access, loss, alteration, or disclosure. Please note, however, that no digital transmission over the internet or media streaming network can be guaranteed 100% secure. You share your details at your own recognized risk, and you are entirely responsible for protecting your account credentials.
5. Your Choices and Rights
- Account Corrections: You can update or modify your primary account profile information at any time by logging into your account dashboard on our website.
- Subscription Cancellation: You can stop future billing actions by canceling your tier access through your profile dashboard or your connected TV network settings, as detailed in our Terms of Service.
- Marketing Opt-Outs: You can unsubscribe from non-essential promotional emails by clicking the “unsubscribe” link included at the bottom of our emails. You will continue to receive critical transactional and billing receipts.
6. Children’s Privacy
Our Services are not designed or intentionally marketed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal profile information without validated parental consent, we will take immediate steps to delete that data from our active storage infrastructure.
7. Cookies and Tracking Technologies
We and our service partners use cookies, web beacons, and tracking pixels to remember your login state, measure application performance, and analyze platform traffic. You can adjust your web browser settings to reject cookies, though doing so may disrupt streaming player functionality or automated account logins.
8. Third-Party Links and Policies
Our platform interfaces with external components (such as Stripe for checkout windows). We are not responsible for the privacy practices, independent tracking setups, or digital security protocols of third-party domains. We advise checking the specific privacy policies of any third-party app or payment terminal you engage with.
9. Changes to This Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time to account for changes in streaming technology, state laws, or merchant processing updates. The latest iteration will always be published on this page with an updated “Last Updated” date. Your continued utilization of our website, Roku channel, or Fire TV channel following posted modifications means you acknowledge the updated terms.
10. Governing Law
This Privacy Policy and our overall data collection practices are governed and interpreted under the statutory laws of the State of Alabama within the United States.
11. Contact Us
If you have questions, data removal requests, or privacy concerns regarding this policy, please reach out to us at:
GrindWorksGO
GrindWorks Media LLC
Email: info@GrindworksGO.com
Phone: 1.334.245.3839
Website: grindworksgo.com
